1.
How are these fares different
than buying a ticket from
the airline directly?
These tickets are for the
most part very similar to
tickets you would buy directly
from the airlines. You
can request special meals,
get advanced seat assignments
and almost always accrue frequent
flyer mileage. An advantage
is that these tickets are
often refundable (with a cancel
penalty).
2. How can I pay for my ticket?
All rates quoted can be paid
with a Credit Card / Debit
Card. You can also pay the
amount in our office or pay
in our account.
3. How and when
will I receive my ticket?
Your request will be processed
within 1 business day.
Your ticket will be shipped
to with 5 Days via FedEx or
similar service if it is a
Paper Ticket. Most tickets
however are Electronic or
"E" tickets.
In these cases an Email confirmation
will be sent which you simply
will print for check in.
4. What
if I need to cancel or change
my ticket?
If you need to cancel or change
your ticket prior to departure
please contact us immediately
by phone. In certain
cases the tickets are refundable
minus a cancel fee.
If the ticket is refundable,
the terms will be disclosed to
you on the page where you
enter your credit card information.
If you need to make a change
before. We will need
to get the ticket back before
your departure date and make
the change as needed.
If changes are permitted there
will be a fee assessed by
the airline. If you
need to make a change after
departure and this is permitted,
you need to bring your ticket
to the airline office or airport
at your destination and they
will make the change for you.
There is a change fee involved
as well (usually $250) and
the same booking class will
have to be available to make
this change. All of
the above changes are similar
to what the airlines will
charge if you bought a ticket
from the directly. However
typically the airlines will
not permit you to have your
ticket refunded - which in
certain cases we do offer
(with the applicable penalty).
5.
Can I use someone else's credit
card to pay for a ticket?
Yes, but in that case you
will have to send a card authorization
form to our company signed
by the card holder.
6.
Why does a price show however
when I go to book it tells
me that there is nothing available
for that date?
Our search engine is different
from other search engines.
We basically show you the
lowest rates that we have
without taking availability
into account. The next
step is then to see if space
is available for that specific
fare. This way you know
what the lowest fare in the
market is. If it is
not available you can now
change dates to possibly get
this fare or simply select
a higher fare.
-- How many times have you
called an airline and asked
for a price for specific dates
of travel. When they
quote you a price they do
not tell you that if you leave
the day before you may have
saved $500. Wouldn't it be
nice to know this beforehand?
We try to do this.
7. How
do I contact you?
Please select the contact
button at the top of the page.
This will have all the information
you will need to get in touch
with us. We are open
Monday-Friday 9am to 6pm.